Report Card to the Community

 

Texas Health Rockwall is committed to transparent public reporting of third-party quality and safety data therefore are providing links to reports that are readily available to consumers. Why are we doing this?  It’s the right thing to do.  We're willing to be transparent and accountable — and willing to make improvements based on the data.

Although there are many other hospital performance reports available, and we encourage people to look at a variety of information sources, Texas Health Rockwall strongly believes in the use of nationally endorsed consensus indicators as the core of quality and patient safety reporting. These indicators have been developed by national specialty organizations based on the best current medical evidence, have gone through a rigorous consensus process, and have transparent and easily understandable indicator specifications.

 

Joint Commission

Texas Health Rockwall is accredited by The Joint Commission (TJC), which sets standards for judging the quality of health care nationwide.

Notice to Patients:  Patients are encouraged to voice concerns about care or safety to their doctor or hospital caregivers. Should such a patient receive an unsatisfactory response, he or she is encouraged to share their concerns by contacting hospital management. If by following this process the patient is unable to resolve his or her concerns, the patient may contact The Joint Commission (TJC).

 

The Leapfrog Group

The Leapfrog Group is a non-profit organization that reports quality and safety information for participating hospitals.  Hospitals are then scored a letter grade which may be used by consumers to help make appropriate decisions regarding their health care providers.

 

Centers for Medicaid & Medicare Services (CMS)

CMS, a governmental agency, collects and reports hospital quality information from multiple sources.